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FAQ



  • 1.Es-Sense
  • Why Es-Sense?

    nectarinadmin29-11-2015

    We’ve been familiar with Es-Sense and using their wonderful products personally for several years, and are proud to introduce the results of their admirable work to our friends and customers.

    Es-Sense was founded as a workshop to produce a wide variety of quality natural products, employing individuals with autism mentored by agricultural high school students. Employees and students collaborate in a caring environment throughout the entire production process from preparing soil to sowing seeds, planting, growing, harvesting, and production. The agricultural school is located in Ein Kerem, Jerusalem.

    Try their various natural, personal care products. They make great gifts! At the same time, support an extraordinary initiative.

  • Does Es-Sense receive contributions or outside funding?

    nectarinadmin29-11-2015

    Es-Sense is a financially independent social-educational project and is not supported by donations or outside funding. Rather their stated objective is to be completely self-sufficient, to create independence for their special needs employees, relying on sales of their high quality products sold at their flagship store in Jerusalem as well as in countries around the world: Finland, Canada, Australia, South Africa, Singapore, China, Hong Kong, Taiwan, USA, Mexico, and Ghana.

  • What does Es-Sense offer?

    nectarinadmin29-11-2015

    Today, Es-Sense competes with some of the best manufacturers in the world, meeting the industry’s strictest standards. They produce hundreds of natural spa, cosmetic, and beauty products, soaps, and 100% natural essential oils, almost entirely based on plants grown by their workshop and the agricultural school.

  • Where do the raw materials for Es-Sense products come from?

    nectarinadmin29-11-2015

    The oils used in the production of Es-Sense body and skincare products come from hundreds of acres of olive trees, lemon eucalyptus trees, lavender bushes, herbs, carpets of damask roses, greenhouses for growing aloe vera and sage, and dozens of other plants. In addition, they maintain a herd of goats and a flock of quails, which provide their workshop with fresh milk and quail eggs, both of which contain vital active ingredients added to their products.

  • 2.Frozen Fruit
  • Why is my fruit different this time?

    nectarinadmin08-05-2015

    Fruit is a natural product that may vary due to variety, season, source, etc.

  • What variety of melon do you sell?

    nectarinadmin08-05-2015

    The variety of melon depends upon availability. It may be green or orange.

  • What variety of peaches do you sell?

    nectarinadmin08-05-2015

    The variety of peaches depends upon availability. They may be yellow or white.

  • Can I substitute Red Currants for Cranberries?

    nectarinadmin08-05-2015

    Red Currants are not the same fruit as Cranberries. However, they can be successfully substituted for cranberries in many recipes with similar tartness and color results.

  • Where is your fruit from?

    nectarinadmin08-05-2015

    The frozen fruit we offer comes from different sources depending upon availability and season. Some fruits that are grown in quantity in Israel, e.g. strawberries and bananas, are sourced in Israel when available. Others that do not grow in Israel's climate, such as raspberries and blackberries, are imported. The country of origin varies depending upon season and availability.

  • Is your fruit organic?

    nectarinadmin14-07-2015

    Wouldn't that be wonderful! Someday, with enough global consumer demand...

    The fruit we are currently able to offer is conventionally grown.

    If anyone represents to you that frozen fruit in this quantity and at these prices is organically certified, insist on seeing organic certification for the grower as well as the packaging plant.

  • Is your fruit bug-free?

    nectarinadmin14-07-2015

    No. While all of the frozen fruit we offer is kosher certified, it is not guaranteed to be bug-free.

    If anyone represents to you that they can offer frozen fruit in this variety and quantity and at these prices that is bug-free, insist on seeing kosher certification that specifically states that the fruit is certified bug-free.

  • What is the status of the fruit during Shmita?

    nectarinadmin22-07-2015

    On the page for each individual fruit, the specific kashrut options available are noted. If heter mechira applies, it is noted. Otherwise, one can assume that either shmita does not currently apply for that fruit or the fruit is imported to Israel.

  • 3.Kosher Certification
  • Why do prices differ for different Kosher Certifications?

    nectarinadmin08-05-2015

    Private kosher certifiers have different charges and these prices are passed on to consumers. Nectarina does not profit from these price differences; we simply pass along the difference in our cost.

  • Are you products kosher?

    nectarinadmin26-06-2015

    Yes. Our products come from different sources, under different kosher certifications. You can click on any individual  item while shopping on this site to see the specific kosher certification for that item. In some cases, there is more than one kosher certification option for specific items. In addition, the kosher certification also appears on the product packaging.

  • 4.Product Quality
  • What is GMO?

    nectarinadmin08-05-2015

    A genetically modified organism (GMO) is any organism whose genetic material has been altered using genetic engineering techniques.

  • What is the difference between Organic and Eco-Farmed?

    nectarinadmin08-05-2015

    Organic produce is certified by an independent organization, e.g. the USDA, to be grown without the use of herbicides and pesticides. All other processes applied to the produce must adhere to strict regulations regarding food safety and contamination.

    Eco-farmed rice is Lunderg Family Farm's version of "conventional" rice in that it is farmed with herbicides and pesticides but only as necessary and only those chosen for the least impact on the environment. All of Lundberg's other organic farming methods such as cover cropping, crop rotation, and water management are still used on the eco-farmed fields.

  • 5.Rustys Nut Butters
  • Are Rustys nut butters made with raw or roasted almonds?

    nectarinadmin17-07-2015

    The almonds used in manufacturing Rustys almond butters start out raw. In the process of manufacturing the almond butters, however, they are heated to 80 degrees Celsius. Actually, in order to alleviate the risk of salmonella, it is required that the almonds be heated above 70 degrees Celcius.

     

  • 6.Technical
  • I'm having trouble adding products to my shopping cart

    nectarinadmin26-06-2015

    If the "Add to Cart" button does not appear when viewing an individual item, try updating your browser. As an example, you may encounter this problem if you are using an older version of Internet Explorer. Updating Internet Explorer should resolve the issue. If not, please contact us using the contact form on this site.